At Timelinecuts, we pride ourselves on delivering high-quality work tailored to meet your specific needs. To maintain the integrity of our services and processes, we have outlined the following Refund and Cancellation Policy:
Refund Policy
Due to the customized and high-quality nature of the work we deliver, we do not offer refunds under any circumstances. This policy ensures that our focus remains on providing you with the best possible outcomes for your video strategy, content creation, and lead generation efforts.
Subscription Commitment
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All subscriptions require an initial 3-month commitment. This allows us to build a strong foundation for your video content and ensure results that align with your business goals.
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After the first 3 months, you have the flexibility to cancel your subscription if desired.
Cancellation Process
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To avoid being charged for the next billing cycle, you must inform us of your decision to cancel at least 14 days before your next billing date. This allows us to process your request and plan accordingly.
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If you cancel within 14 days of your renewal, your subscription will continue for one additional month. After that, it will be terminated, and no further charges will apply.
How to Cancel
To cancel your subscription, please contact us via email or your designated communication channel. Include the following information in your cancellation request:
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Your full name
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Subscription details
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The reason for cancellation (optional, but appreciated for improving our services)
Exceptions
No exceptions to this policy will be made, as it is designed to ensure fair and consistent treatment of all clients.
By subscribing to Timelinecuts, you acknowledge and agree to this Refund and Cancellation Policy. Thank you for your understanding and trust in our commitment to delivering exceptional results.
Last updated: 29/11/2023